CHRISTINE M. PATHORSKI
Cell: (614) 296-2227
E-mail: tweetybird19672002@yahoo.com
STORE MANAGER &
TEAM LEADER/ SALES PROFESSIONAL
Hired by Lowe’s,
Fashion Bug, Kaufmann’s to manage stores or run departments
Oversaw or coordinated
strategic planning, merchandising programs, accounting, inventory, report
generation, training and mentoring
Consistently hits or
overshoots sales goals and able to achieve this in either retail or
business-to-business sales roles
Able to demonstrate the
ability to market, sell products, or manage stores that target different
markets and industries—retail, telecommunications, medical, automotive, and
other industries
Effective team player
with highly honed interpersonal, oral, written, and listening skills
Energetic, motivated,
and detailed oriented, organized, analytical, no-non-sense, can-do, likable
professional of several years
Proficient at applying
software to track, facilitate project management and documents--Excel,
Outlook, Windows 95& 98 DOS
AREAS OF EXPERTISE
¨ Sales
¨ Relationship
development & management
¨ Exceptional customer
service
¨ Product merchandising
& strategic floor layout
¨ Inventory management
¨ Managing and
mentoring staff ¨ Exceptional follow through and coordination
¨ Solution building
& problem solving
¨ Strategic planning
& execution
KEY ACCOMPLISHMENTS
Effectively Managing
Stores/Departments/Operations, Adding to Highly Customer-Focused
Organization, Accounting Accuracy, Superior Inventory Management, Meeting and
Exceeding Sales Goals, Able to Effectively Sell Diverse Product Lines,
Building/leading/mentoring high performance Teams, Improving on Merchandising
Skillfully managed
stores or departments and involved with all aspect of operations which led to
meeting or exceeding expectations surrounding supervision, accounting,
meeting and exceeding sales goals, executing merchandising plans effectively,
developing strategic store layouts, customers service, and inventory
management (Lowe’s, Kaufman’s and Fashion Bug).
Generated approximately
$1 million dollars in annual sales while selling diverse product lines
(Kaufmann’s)
In 6 months generated
$75K selling apparel and accessories (Fashion Bug)
As a result of working
in customer service for 25 years able to demonstrate the ability to deliver
service at an exceedingly highly level and: Resolve problems in a timely
manner; effectively manage conflict and negotiate; effectively navigate
complex and frustrating organizational systems to derive answers and resolve
problems; put into play communication strategies of probing, active
listening, clarifying, and ability to access problems and persuade customers
to become part of the solution and in a way that this leads to reversing
negative attitudes; write and organized documentation that facilitates
problem resolution and project coordination.(Kaufmann’s, Fashion Bug, Aetna)
Christine Pathorski
Page 2
KEY ACCOMPLISHMENTS
As a result of
mentoring sales teams formed highly productive sales associates and teams
that met or exceeded their responsibilities and goals. There were cases where
team members promoted as a result of this type of training (Lowe’s,
Kaufmann’s, and Fashion Bug).
As a result of
analytical acumen, organization, and meticulous attention to detail, consistently
able to balance books, develop accurate financial reports and P & L
statements, and competently manage all other financial
responsibilities—overseeing petty cash and credit, and balancing the safe,
auditing, and assumed oversight for executing accounting procedures (Lowe’s,
Kaufman’s and Fashion Bug).
EMPLOYMENT SUMMARY
Westerville Health Care
(2013-Present) Front Desk/ Billing-Office Asst.
Discount Fashion
Warehouse (2012) Assistant Store Manager
Family Dollar
(2008-2009) Assistant Store Manager
Qwest (2007 Contract
Position) Network Provisioner & Escalations Specialist
Wal-Mart, Triadelphia,
WV (2006-2007) Merchandise Supervisor
Fashion Bug. Columbus,
Ohio (2001-2002) (2006)
Assistant Manager
Kaufmann’s. Columbus,
Ohio (2001-2002)(1988-1991)
Sales
EDUCATION SUMMARY
Earned two Associates
Degrees at Belmont Technical College (1998 & 1992)
Business Management
Micro Computer
Applications
Ohio University
(1987-1988)
Child Psychology